Hypertag has the potential to change the way customers can be reached with targeted messages. Just extending the concept of hypertag, if by some way (RFID?) the customer can be identified, using the marketing database, the customer can be sent ads that are tailored to them. Great use for brick & mortar organizations such as Banks, retail outlets, hotels etc where people are serviced physically
Posted by: majorram at October 2, 2005 01:57 PM
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Why not just give the customer the ability to browse the items that interest them, by giving them dynamic (not spamming) access to the bookstore's products and services? This is being done with Jellingspot (www.jellingspot.com), along with other solutions (from Nokia, etc...). Also, customers can be identified by a unique Bluetooth ID, so RFID isn't needed) ... the point is, however, many people do NOT want to be tracked and want to remain anonymous ...
Posted by: David Stennett at November 16, 2005 11:45 AM
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