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Online loyalty awarded offline

February 28, 2004 at 1:54 by Martina Comments

Online loyalty programs, in order to be effective, require a different approach to personalization and customization than the one usually used offline. eCommerceTimes investigates the best loyalty programs on the Internet looking at strategic issues which effect their performance. Consumers’ privacy is an important aspect to keep in mind to succeed, but the key is to online shopping with offline rewards.

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