Email still effective to reach customers
The new Email Trend Report just released by Doubleclick shows an increase in the click-to-purchase conversion rate, which rose 24.2% (from 3.3%) to 4.1% versus Q1 2004. On the other side we face an overall trend indicating a decline in opening rates (from 38.2% in Q1 2004 to 30.2% in Q1 2005). Good news for what concerns bounce rates which were at an all time low at 8.3%.
Commenting the Report Kevin Mabley, Senior Director and General Manager of Strategic Services at DoubleClick said: “This quarter’s data demonstrate the continuing effectiveness of email for communicating with and marketing to customers“.