From the UK, the news of a successful mobile marketing campaign run by Tequila brand Cuervo. According to Netimperative it achieved a surprising 80 percent response rate in a promotion giving away tickets for a night-club party. The call to text was diffused through PR, print and outdoor advertising in London. As Kirianne Green, Brand Manager at Cuervo explains, mobile communication is probably the best way to get in touch with people who like club-music:“By using text message invitations as part of our campaign we allowed our target audience to communicate with us in a way that best suited them, which ensured impressively high response rates.”
Consumers will soon be able to redeem their mobile coupons at high street stores. Netimperative reports i-movo has developed a new mobile commerce system which will enable the existing payment terminals to accept SMS coupons. The ideas sounds interesting both for consumers and retailers. By definition it is paperless, and this make the refunds easier for retailers, furthermore, the voucher issuer can decide how many times the code can be used.
Bluetooth marketing is raising concerns since it is basically based on an opt-out, rather than an opt-in principle. Since the technology offers interesting opportunities, but consumers are sensitive and brands don’t want to spoil their relationship with them, NTT DoCoMo, the biggest Japanese carrier, has come up with an alternative. It’s called “ToruCa” and it will enable users to obtain information by simply waving their phones in front of dedicated reader/writers installed at restaurants, theaters, music stores, arcades and other establishments. Digital Media Asia reports the news, and TechDirt adds some interesting comments on the value advertising content should bring to consumers, especially when it comes to mobile phones.
Mobile marketing is gaining popularity among marketers, but it will become a killer application only if not used as a stand-alone solution but rather if integrated in the marketing mix. From Germany two studies from the Instituts für Mobile Marketing (ifmm) and Carat Direct confirm more and more brands (81 percent, according to Carat) will adopt mobile marketing in the next three years. Cell phones users are reported to be favorable most of all to initiatives where they can get immediate discounts, aka mobile coupons. For more information on the Carat Direct study, which I suspect is only in German, you can get in touch the Managing Director, Tina Beuchler, Tel. 0611/7399-560, email@example.com. For more info on the study by the Instituts für Mobile Marketing visit their website.
Camera phones are taking mobile marketing a step ahead. Text & win will soon become history now that competition can be run inviting people to scan a barcode with their camera phone and send it as MMS to a special number. In the UK, The Times is currently running such an initiative in cooperation with Hewlett-Packard. For now, this is just a test but, as New Media Age reports, the level of effort to enter the competition very low, should the idea should appeal a lot of consumers. Actually, the level of effort very low only if you’ve already downloaded the right application to do it, which is Active Print which only works on Symbian Series 60 phones.
Big advertising and direct marketing agencies are getting ready for the mobile challenge. Tequila, for example, has announced today it has joined forces with Enpocket to integrate mobile in its direct marketing activities. The alliance, which is thought to be the first of its kind in the industry, means that Enpocket’s mobile marketing technology and experience in delivering campaigns for over 400 brands since 2001, is accessible to TEQUILA\’s global network of 48 offices in 34 countries. Peter Larsen, CEO, Enpocket commented:“We are delighted to be driving this step change in the industry by joining forces with one of the biggest global agency networks. For mobile marketing to succeed it needs to be integrated effectively with traditional customer acquisition and retention activities. Our relationship with TEQUILA\ means global brands can now take full advantage of the benefits mobile can deliver.”
Italy, Gillette has started a mobile competition tergeting football fans. On the Gillette gels and razors packaging buyers find a code to be texted to a special number with the answer to a quiz question. Winners are notified immediately and will receive a Fifa World Cup 2006 football ball. The competition then goes a step further: by visiting the website www.gillettem3power.com users can enter a draw to win a trip to Madrid with the chance to meet David Beckham, Gillette’s testimonial.
With the support of MindMatics and Cognito, Nivea has launched a mobile marketing campaign offering customers the chance to win £1,000 cash to spend on a spree with celebrity stylist Hannah Sandling. Entrants are asked to text in their worst ever fashion mistake to a designated shortcode along with the word “Pure” – for example “Pure – Shell Suit” or “Pure -Puff Ball Skirt”. Their number is then entered into a prize-draw to win the £1,000. Designed to support the launch of Nivea’s new Pure deodorant range, the mobile campaign is the first step in establishing a dialogue with consumers. The competition is being promoted through leaflet hand outs at events and a UK media advertising campaign.
In less than one year football fans from around the world will have only one thing in mind: the FIFA World Cup. As Ahmed Siddiqui writes on New Media Age the event offers tremendous opportunities to mobile marketers. Germany 2006 has a potential of $8.4 billion in content revenues but brands need to take into account the event’s peculiarities. The World Cup is a disruptive event as it stops people from doing what they would normally do, so marketers also need to think different, concentrating on pre-game and after-game initiative, when the target’s attention will be higher. According to Siddiqui, who is research manager for the Wireless World Forum, mobile messaging will play a key role in marketing campaigns, since it is immediate and easy to use for the end users.
According to a new study by Spanish mobile marketing company i-Touch Movilisto, mobile marketing campaigns receive an average direct response rate between 5 and 20 percent. When we talk about direct response, we refer to an active behavior where the user replies to a promotional message, usually via SMS, in order to enter a competition, to get a discount or to receive information. Mobile marketing is most of the times used in multi-channel campaigns (65 percent), in which users can reply to the promotional message also online or via snail mail. Usually campaigns which give away sure prizes receive the best response rates (up to 49 percent), while the promotions that allow users to enter draws for prizes get a 25 percent response.
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